Terms of collection, processing & protection of your personal data.
Last update: January
Data controller
Firmancy ®, whose headquarters is located , is responsible for the processing of your personal data collected via the www.firmancy.com site.
Data collected
As part of your financing requests & your browsing, we collect the following data:
Identification data: surname, first name, date of birth, nationality, identity document.
Contact data: postal address, email address, telephone number.
Financial data: income, professional situation, bank statements.
Browsing data: IP address, cookies, pages viewed, duration of visit.
Purposes of processing
Your data is used for the following purposes:
Processing & management of your financing requests.
Verifying your identity & preventing fraud.
Compliance with our legal & regulatory obligations (KYC, AML).
Communication relating to your current files.
Improving our services & personalizing your experience.
Shelf life
Your data is kept for the period necessary for the purpose for which it was collected, & for a maximum of 5 years after the closure of your file, unless otherwise required by law.
Your rights
In accordance with the GDPR, you have the following rights over your data:
Right of access: obtain a copy of the data concerning you.
Right of rectification: correct inaccurate or incomplete data.
Right to erasure: request deletion of your data.
Right to portability: receive your data in a structured format.
Right of opposition: object to certain processing for prospecting purposes.
Your data is not sold to third parties. They may be transmitted to technical service providers bound by strict confidentiality obligations, only in the context of the performance of our services.
For any questions relating to this document, you can contact us at the following address: contact@firmancy.com.
Help & contact
You can always chat with us via live chat, phone call or from our website. Send us an email or call us, our lines are always open.